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We keep chargers running. We provide the technicians, engineers and service back-up for public transport, heavy transport and large fleets — right across Europe.

  • Our own team
  • Partner network
  • Remote support
  • Beyond borders

About us

Your partner in charging infrastructure service

EMX SERVICES is an independent, Poland-based company operating across Europe. We specialise in EV charging infrastructure, backed by our own technical team and remote service support.

We coordinate tickets, technical work and spare-parts availability, supporting both the operators of chargers and their manufacturers. We match each solution to our clients' real needs and the specifics of their infrastructure.

EMX SERVICES team at a bus charging station.

Experience

People, expertise and scale

We combine our own team of technicians with a network of trusted partners, delivering support wherever it's needed.

In-house technical team
Experienced technicians and engineers with hands-on knowledge of charging infrastructure.
Extensive partner network
A proven network of qualified specialists who support us in delivering on-site services.
Responsive ticket handling
Experience in the day-to-day handling of service tickets right across Europe.

Services

Support at every stage

From installation and commissioning to diagnostics, repairs and maintenance — we provide technical support for charging infrastructure at every stage of its service life.

  1. Installing a charging station.
    01

    Installation

    We install and connect charging infrastructure end to end, with the highest standard of workmanship and full compliance with the manufacturer's requirements.

  2. Configuring and commissioning a station.
    02

    Commissioning

    We prepare charging stations for safe operation, carrying out electrical measurements, functional tests and device configuration.

  3. Remote technical support.
    03

    Remote support

    We remotely monitor charging station performance, diagnose faults, resolve technical issues and support local service teams.

  4. Repairing a charging station in the field.
    04

    On-site service

    We provide rapid technical support, including repairs, inspections and troubleshooting.

    Request service
  5. Maintenance and spare parts for chargers.
    05

    Maintenance & parts

    We provide inspections, maintenance and access to spare parts.

    Enquire about parts

Public transport

Our core focus

We support public transport operators and authorities in keeping their electric-bus charging infrastructure running reliably.

  • Servicing a charging station at a bus depot.

    Public Transport Operators

    Municipal and regional transport companies. We keep chargers running so buses are ready for daily service.

  • Electric buses at a city station.

    Transport authorities

    We make it easier for public transport authorities and urban transport operators to oversee their infrastructure by providing access to its status and maintenance history.

Your network,
our support

The larger your network grows, the more important reliable maintenance and a fast response to technical issues become. We provide charge point operators (CPOs) with ongoing charging station maintenance, so you can focus on expanding the network and running your business.

Heavy-Duty Transport

Charging infrastructure for fleets

Electrifying heavy transport calls for charging infrastructure designed for high power output, intensive use and the specific demands of fleet operations. Reliable charging is essential for operational continuity and ensuring vehicles are ready for the job.

EMX SERVICES supports carriers, vehicle manufacturers and transport companies with the commissioning, maintenance and servicing of charging systems for heavy-duty vehicles.

Electric trucks at a logistics hub.

Why EMX?

Efficiency, Speed and Reliable Support

Technical expertise backed by a practical understanding of infrastructure maintenance.

  • Operational Coverage

    We service equipment across multiple locations to support geographically distributed infrastructure.

  • Fast response

    We quickly assess issues and determine the best course of action, whether remotely or on site.

  • One technical partner

    We combine diagnostics, repairs, maintenance and documentation under one service model.

  • Complete service records

    All completed work and equipment information are organised and accessible in EMDESK.

  • Flexible Service

    From a single call-out to ongoing infrastructure support, we tailor our services to your needs.

  • Transport expertise

    We understand the requirements of charging and maintaining infrastructure for buses, trucks and fleets.

EMDESK app

Service Ticket and Documentation Management

It records faults and completed work, allowing you to track every ticket from submission to completion.

  • Ticket Management

    Track each ticket’s status and review its history.

  • Service Quotations

    Receive and approve quotations for service work.

  • Your organisation

    Manage your charging stations, equipment and users.

The EMDESK system shown on a laptop screen.

Our Coverage

Beyond borders

We service infrastructure across Europe, along major transport corridors and at logistics hubs.

Map of our service coverage.

Need support at your location?

We're open to expanding into new markets. We'll assess your requirements and identify the right technical support.

Get in touch

Contact

We're here to help

Need technical support for your charging infrastructure? Tell us what you need, and we'll get back to you with a clear proposal.

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Partnership

Service Support for Your Business

We support charging equipment manufacturers with service delivery, providing field technicians, remote diagnostics, and coordination of service tickets and spare parts.

Operating area
Poland, Europe
An EMX SERVICES technician at an EV charging station.